FAQs

1. What types of water filtration systems do you offer?
We offer a range of water filtration systems, including under-sink filters, whole-house systems, and portable options for clean water on the go.
2. How do I know which water filter is right for my home?
Our experts can guide you in selecting the best filtration system based on your water source, usage, and specific needs.
3. How often should I replace my water filter?
The frequency of filter replacement depends on your system and water quality, but we typically recommend changing the filter every 6 to 12 months.
4. Do you offer installation services?
We do not offer professional installation services for our water filtration systems. Our Benchtop Buddy and bathroom filters are DIY installation.
5. Are your water filters certified?
All of our filters meet strict quality standards and are certified to remove harmful contaminants from your water.
6. Can water filters improve the taste of my water?
Yes, our filters are designed to remove impurities that affect taste, giving you cleaner, better-tasting water.
7. What contaminants do your filters remove?
Our filters remove a variety of contaminants, including chlorine, lead, sediment, and harmful chemicals, depending on the system.
8. How do I maintain my water filtration system?
Regular maintenance includes filter replacement and occasional cleaning of the system. We offer maintenance guides and services to keep your system running efficiently.
9. What payment options do you accept?
We accept major credit cards, and other payment methods for your convenience.
10. Do you offer warranties on your products?
Yes, our water filtration systems come with a warranty to ensure quality and peace of mind.
11. Can I install the system myself, or do I need a professional?
While some systems can be installed by the homeowner, we recommend professional installation for optimal performance and warranty protection.
12. How can I tell if my water quality is poor?
Signs of poor water quality include unpleasant taste, odors, or visible particles. You can also have your water tested for contaminants.