1. What types of water filtration systems do you offer? |
We offer a range of water filtration systems, including under-sink filters, whole-house systems, and portable options for clean water on the go. |
2. How do I know which water filter is right for my home? |
Our experts can guide you in selecting the best filtration system based on your water source, usage, and specific needs. |
3. How often should I replace my water filter? |
The frequency of filter replacement depends on your system and water quality, but we typically recommend changing the filter every 6 to 12 months. |
4. Do you offer installation services? |
We do not offer professional installation services for our water filtration systems. Our Benchtop Buddy and bathroom filters are DIY installation. |
5. Are your water filters certified? |
All of our filters meet strict quality standards and are certified to remove harmful contaminants from your water. |
6. Can water filters improve the taste of my water? |
Yes, our filters are designed to remove impurities that affect taste, giving you cleaner, better-tasting water. |
7. What contaminants do your filters remove? |
Our filters remove a variety of contaminants, including chlorine, lead, sediment, and harmful chemicals, depending on the system. |
8. How do I maintain my water filtration system? |
Regular maintenance includes filter replacement and occasional cleaning of the system. We offer maintenance guides and services to keep your system running efficiently. |
9. What payment options do you accept? |
We accept major credit cards, and other payment methods for your convenience. |
10. Do you offer warranties on your products? |
Yes, our water filtration systems come with a warranty to ensure quality and peace of mind. |
11. Can I install the system myself, or do I need a professional? |
While some systems can be installed by the homeowner, we recommend professional installation for optimal performance and warranty protection. |
12. How can I tell if my water quality is poor? |
Signs of poor water quality include unpleasant taste, odors, or visible particles. You can also have your water tested for contaminants. |